Shipping & Returns

Shop Safely and Securely:

Shop with Confidence! We understand that the safety of your personal information is extremely important.  Bandit Golf takes great pride in offering a safe and secure online PCI compliant shopping experience. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

Secure Sockets Layer (SSL Technology):  The Bandit Golf USA website processes your payment through our Pay Pal Merchant account.  You can submit secure payment with your credit or debit card even if you don’t have a PayPal account. Pay Pal payment includes Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

SSL Technology, Trustwave, and Industry Standard Firewalls all work together to ensure your privacy and to assist in protecting your personal data.  You’re absolutely safe while you shop.

We do not accept checks, Money Orders, or offer C.O.D. shipments.

SALES TAX: California Residents are required to pay a 7.75% sales tax. Sales tax will be added on during checkout.  Sales tax WILL NOT be added on to shipments sent outside the state of California.

Product Availability

Bandit Golf makes every effort to insure the items shown are available at the time of your order. However, there are times when unforeseen demand exceeds our expectations. If your order will not ship within 3 business days, you will be notified by email of the expected ship date so that you may change or cancel your order.

Please Note: All orders are subject to acceptance by Bandit Golf and we reserve the right to refuse delivery of any orders we feel may be fraudulent. We also reserve the right to limit quantities of product when we deem necessary.

Shipping

We’ll ship anywhere in the United States to a valid U.S. address!  Yes we ship to all 50 states including Alaska and Hawaii at no additional charge!  We do not accept orders to ship to P.O. Boxes, to APO/AE/FPO addresses, Puerto Rico or any destination outside the United States.

All orders will normally ship within 2 business days insured via USPS First Class Mail, USPS Priority, Fed Ex Ground/Home Delivery or UPS Ground at our discretion. Please allow 5 to 7 business days for delivery from the actual shipping date.

We recommend shipping to a location where someone will be available to receive the delivery, such as a business address. We are not responsible for packages delivered to unattended addresses.

No Local Pickups – All Orders are Shipped

Satisfaction Guarantee & Return Policy

We want you to be 100% satisfied with your purchase but understand that sometimes an item needs to be returned. No worries – we are here to help!  If we’ve made a mistake, let us know and we’ll pay to have items shipped back to us along with a full refund.

If for any reason you are not completely satisfied with your purchase it may be returned in the original condition which it was received within 2 weeks from your date of receipt for a full refund! Return shipping is customer’s responsibility and shipping fees are nonrefundable.

How do I return an item?

For return instructions, the appropriate return address, a prepaid return label or for any service  issues or questions:

Contact us by email to info@banditgolfusa.com

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Contact us by phone 714-544-1711:  If there is no answer please leave a voice message with a return phone number and your call will be returned as quickly as possible.

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